Privacy Policy for Pawspot.com.au

Who We Are

Pawspot.com.au is owned and operated by Next Build Infrastructure [ABN 49651916962], an Australian business dedicated to helping dog owners discover pet-friendly places and services across the country. Our website address is https://www.pawspot.com.au. You can contact us at admin@pawspot.com.au.

What Personal Data We Collect and Why

We may collect personal data including your name, email address, and preferences when you:

• Register an account

• Submit reviews or listings

• Use contact forms

• Subscribe to newsletters

We also collect technical data such as cookies, analytics, and device information for site functionality and performance improvement. Data is collected with your consent and/or under the lawful basis of providing our services.

Sensitive personal data is not intentionally collected.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.

Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). All uploaded files may be publicly accessible.

Contact Forms

When you use our contact form, we collect your name, email, and message details. This data is retained for 6 months for customer service purposes and is not used for marketing.

Cookies

We use cookies to enhance your user experience, including session cookies, login cookies, analytics cookies, and third-party cookies (e.g. Google Analytics, social media embeds).

You can control or disable cookies via your browser settings.

Analytics

We use Google Analytics and Site Kit by Google to collect anonymous user data to understand site usage and improve functionality. You can opt out via Google’s tools.

Link to Google Analytics Privacy Policy

Who We Share Your Data With

We may share data with the following third-party providers:

• Hosting and cloud service providers

• Payment gateways (e.g. Stripe, PayPal)

• Email marketing providers

These providers only receive data necessary to perform their services and are bound by confidentiality agreements.

How Long We Retain Your Data

• Contact form submissions: 6 months

• User accounts: Until deletion request

• Analytics records: 12 months

• Reviews and comments: Indefinitely unless requested to remove

What Rights You Have Over Your Data

You may request to:

• Access your personal data

• Correct inaccurate data

• Delete your account and associated data

• Withdraw consent for marketing communications

Please email admin@pawspot.com.au for all requests.

Where Your Data Is Sent

Data may be processed outside Australia (e.g. US-based servers) by our providers. We ensure these providers meet data protection standards equivalent to Australian privacy laws.

Contact Information

For privacy-related concerns, please contact: Website Admin via email: admin@pawspot.com.au. 

How We Protect Your Data

We implement:

• SSL encryption

• Secure hosting

• Regular software updates

• Strong password policies

• Two-factor authentication (where available)

What Data Breach Procedures We Have

In case of a data breach, we follow:

• Prompt internal reporting

• Notifying affected users and authorities (if required)

• Investigating and resolving vulnerabilities

What Third Parties We Receive Data From

We may receive data from social login providers (e.g., Google, Facebook) and marketing platforms for improving personalization and site features.

Automated Decision Making and Profiling

We do not conduct any automated decision-making or profiling with user data.

Industry Regulatory Disclosure Requirements

Our site complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Last Updated: 1st July 2025